The solution offered by TotalSoft integrates both the company’s and the group’s resources in a single software system (financial, human, material, and the resources specific to vegetal production and livestock). The most important functionality for the vegetal production was the graphical interface for internal reporting to authorities with land map controls.

„We trusted that TotalSoft could provide us with a product matching our business, integrating all the distribution know-how acquired in the 8 years of our collaboration, a product to meet a market with special regulations, such as pharma.”

Immediate reporting of various financial and operational statements to management helped us in the decision-making process. In this area we had deficiencies that affected the company's results. And that is because in FMCG, decisions must be made very quickly and based on accurate, reliable information.

Before implementing Charisma eProcurement, I had to dig into thousands of files every time I wanted to verify the purchase price. Now, this information is just one search away and includes all the details, the purchasing date, the list of the participants in the bid, the offered prices, internal managers etc. 

Normally, a paper-based company increases the number of its back office employees at least as many times as the turnover. We reached a performance level we never thought we would half a year ago. In 2015, we will double our turnover with fewer back office employees. Charisma system had a great contribution to all this.

Charisma ERP solution was the last seen and at that time we already knew what facilities should provide a true ERP solution. What convinced us? During the solution presentation we began sentences and TotalSoft team completed them – this was the chemistry necessary for a successful relationship.

From my point of view, TotalSoft strengths are flexibility, professionalism and very good technical team that you can rely on.

We conducted a market research and Charisma proved to be the most viable and best known solution on the market. Its friendlyinterface is a real advantage for a higher adoption rate of the system, including the warehouse management.

"We congratulate the wholesale distributor Europharm Holding SA and the companies that provide the software applications used in its logistics warehouses and were involved in successfully completing this important stage of the national implementation!"

We’ve been outsourcing the payroll services to TotalSoft since 2008 and we’ve also been very pleased with our choice. The quality of the services provided to the bank has led us to develop the relationship with the company through adopting Charisma HCM in all branches of the Romanian Group Société Générale.