Microsoft Dynamics CRM helps Mercedes-Benz Romania to build a professional relationship with clients, by its ability to respond quickly and personalized to any requests.

„We trusted that TotalSoft could provide us with a product matching our business, integrating all the distribution know-how acquired in the 8 years of our collaboration, a product to meet a market with special regulations, such as pharma.”

Often, we face challenges that no one else in the market is facing, but similar companies in other countries are. Working with Charisma, a customizable product, allows us to think and act out of the box, providing us with a unique partnership that I don't know where else we could have found.

Before implementing Charisma eProcurement, I had to dig into thousands of files every time I wanted to verify the purchase price. Now, this information is just one search away and includes all the details, the purchasing date, the list of the participants in the bid, the offered prices, internal managers etc. 

Charisma HCM is a software solution developed by people for people. I believe the technical support and teamwork invested by TotalSoft in this project, add great value to the system and enhance its performance

Charisma ERP solution was the last seen and at that time we already knew what facilities should provide a true ERP solution. What convinced us? During the solution presentation we began sentences and TotalSoft team completed them – this was the chemistry necessary for a successful relationship.

From my point of view, TotalSoft strengths are flexibility, professionalism and very good technical team that you can rely on.

By implementing Charisma we could extend the business management on computable items, which allows us to more easily track the nature and type of the expenditures. Moreover, the BI in Charisma provides the required flexibility for generating ad-hoc reports, as well as analysis upon data with drill-down capabilities

The solution offered by TotalSoft integrates both the company’s and the group’s resources in a single software system (financial, human, material, and the resources specific to vegetal production and livestock). The most important functionality for the vegetal production was the graphical interface for internal reporting to authorities with land map controls.

We’ve been outsourcing the payroll services to TotalSoft since 2008 and we’ve also been very pleased with our choice. The quality of the services provided to the bank has led us to develop the relationship with the company through adopting Charisma HCM in all branches of the Romanian Group Société Générale.