17
IAN 2017
The TotalSoft specialists outlined the trends that will mark more and more the IT service market in Romania this year.
Big Data
At first sight, the ERP and Big Data Analytics solution seem to not have too much in common. However, the companies clearly go toward the ERP software providers offering the best access system for big data volume and their analysis and reporting. Big Data will complement the ERP system and it will help to refine the input into the system, so that the business processes governed by ERP to be able to efficiently run.
Artificial Intelligence transforms the ERP solutions
An intelligent ERP is a system using new technologies, such as artificial intelligence, predictive analysis and cloud implementation. The current digital transformation is changing the architecture for more and more softwares, especially in case of ERP. Definitely, the artificial intelligence will have a major impact upon the company’s resource planning for developing the ERP type systems in the near future. Although many obstacles occur, a conversational user interface, focused on assisting the customer, will make the difference in choosing the ERP systems in the near future!
Mobility
Nowadays, the active business people are in a continuous move, and the mobile devices are the way they could stay in touch with other people. The ERP system will change so that the people to be able to easily access all the required information without the need to move to the company’s location.
The mobile systems provided by TotalSoft via Charisma helps updating the information in real time, accessing the database via webservice, PUSH notifications to the customers, even when these have the application closed, and viewing the reports in offline mode.
Cloud solutions
More and more companies decide to choose a specific CLOUD-based solution for the ERP or CRM systems. Moving the data to cloud determines the requirement to move the data analysis to cloud, with the know benefits: eliminating the purchasing and hardware maintenance investment, eliminating the implementation costs, fast system scalability without business interruptions, the possibility to remotely access the data, etc.
Social Media (SM)
SM integration to ERP could be a solution for the employees to be able to contact various data types, and the social networks will allow them to discuss in real time. The expectations in the business software field will focus to solve the business management problems, enabling users to communicate and interact in a way closer to the social-media interaction. Going forward, the social-media integration will become more and more present and it will enable the organizations to add new elements to the ERP applications, such as: visitor profiles or conversation feedback.