Often, we face challenges that no one else in the market is facing, but similar companies in other countries are. Working with Charisma, a customizable product, allows us to think and act out of the box, providing us with a unique partnership that I don't know where else we could have found.

We’ve been outsourcing the payroll services to TotalSoft since 2008 and we’ve also been very pleased with our choice. The quality of the services provided to the bank has led us to develop the relationship with the company through adopting Charisma HCM in all branches of the Romanian Group Société Générale. 

Microsoft Dynamics CRM helps Mercedes-Benz Romania to build a professional relationship with clients, by its ability to respond quickly and personalized to any requests.

Normally, a paper-based company increases the number of its back office employees at least as many times as the turnover. We reached a performance level we never thought we would half a year ago. In 2015, we will double our turnover with fewer back office employees. Charisma system had a great contribution to all this.

By implementing Charisma we could extend the business management on computable items, which allows us to more easily track the nature and type of the expenditures. Moreover, the BI in Charisma provides the required flexibility for generating ad-hoc reports, as well as analysis upon data with drill-down capabilities

Charisma ERP solution was the last seen and at that time we already knew what facilities should provide a true ERP solution. What convinced us? During the solution presentation we began sentences and TotalSoft team completed them – this was the chemistry necessary for a successful relationship.

Immediate reporting of various financial and operational statements to management helped us in the decision-making process. In this area we had deficiencies that affected the company's results. And that is because in FMCG, decisions must be made very quickly and based on accurate, reliable information.

We conducted a market research and Charisma proved to be the most viable and best known solution on the market. Its friendlyinterface is a real advantage for a higher adoption rate of the system, including the warehouse management.

I am particularly proud on the speed and the quality of the achieved Charisma implementation. All of us knew as from the beginning that the challenge would be huge as we worked in a very tight time frame due to regulatory constraints. Excellent spirit and exemplary solidarity between TotalSoft’s implementation team, BGL BNP Paribas’ IT specialists and the key users of BNP Paribas Leasing…

Charisma HCM is a software solution developed by people for people. I believe the technical support and teamwork invested by TotalSoft in this project, add great value to the system and enhance its performance