Laboratory

Charisma Medical Software provides a complete data flow within medical laboratories, tracking the entire journey of the laboratory's patients, as well as its operational and reporting activities.



Doctors
• Record the medical services provided during the consultation session: treatments, tests, medical procedures, imaging, radiology, functional explorations, medical history, diagnoses, etc.
• Record and manage referrals to other clinical or paraclinical consultations, whether internal or external.
• Record all investigation results following the medical consultation using predefined templates or patterns.
• Print the patient's examination sheet and save it in their electronic medical record, which is unique to the clinic.
• Easily access the patient's electronic record, containing their complete medical history.
 
Patients
• Can make online appointments through a simple and user-friendly interface.
• Know the cost of their medical services or if they are covered under a contract, right from the appointment stage.
• Receive appointment confirmations and reminders via email, phone, or SMS.
• Have access to their medical history through their electronic record.
 
Reception
• Register patients in a unique database for the medical facility, in compliance with legal specifications: registration date and time, ID information, attending physician, mode of presentation, referring physician, medical history, allergies, diagnoses, etc.
• Record all consultations conducted for each patient visiting the clinic, whether with or without an appointment.
• Handle financial transactions through fiscal receipts or issuing invoices.
 
Reporting
• Generate a wide range of statistical, operational, and managerial reports, including reports compatible with the Unified Health Insurance System (SIUI) for reimbursement with health insurance providers.
• Automatically import medical results from external information systems using HL7 communication protocols. This protocol is built on multiple layers, allowing for future functionality expansion.
• Interface with information systems of medical authorities and regulatory bodies (SIUI, National Health Insurance House, Ministry of Health, etc.) regarding medical service nomenclatures, medications, etc.
 
Billing
• Generate, manage, and save execution or recommendation-type contracts.
• Define commission policies based on fixed prices or percentages.
• Generate purchase invoices and allow integration with any other financial accounting or ERP system.
• Calculate commissions based on configurable algorithms, considering list prices or preferential prices established in contracts.
• Ensure management of all contracts and insurances with individuals or legal entities, including subscription contracts, pay-as-you-go service contracts, occupational health contracts, and non-standard contracts allowing multiple contractual clauses.
• Enable importing subscriber lists directly from Excel into the application.
• Automatically identify contracts requiring invoices for customers.
• Integrate cash registers.
• Print collection reports.
 
Call center
• Manage the working schedule: define working hours, block time intervals for appointments, cancel appointments, and change a doctor's schedule, etc.
• Make call center-type appointments for multiple locations simultaneously.
• Provide an intuitive appointment window, helping medical staff easily find available slots for patients and adjust the doctor's schedule.
• Allow defining a waiting list and provide automatic alerts when a slot becomes available.
 
Administrative
• Manage specific clinic nomenclatures (clinic structure, services, prices, doctors, packages, contracts, medical dictionaries, consultation templates, etc.).
• Use the application on a single computer, within a computer network at a single location, or across multiple interconnected locations using a single data source.
• Configure differentiated access within the application based on user and specific rights.