Self Service Portals
Charisma Self Service is a platform for fast and efficient communication between an organization and its business partners, customers, or suppliers, which reduces operational costs for customer relationship departments, increases customer satisfaction and loyalty, streamlines marketing efforts, and establishes new revenue channels.
In the current conditions where any service company spends tens of thousands of euros monthly on call center hours, providing information related to the latest invoices issued to customers or promotional offers, or printing thousands of periodically required documents, the need for and urgent adoption of a partner self-care solution is self-evident.
Financial and operational benefits:
- Reduces costs and the workload of customer and supplier relationship departments by over 50%;
- Increases partner satisfaction with the company, regardless of their type, by 30%;
- Streamlines marketing efforts through a direct and pleasant approach;
- Significantly increases company revenue.
Discover below the solutions that can streamline your activities.
For more details, you can contact us here.
